Privacy Policy
We value your privacy here at ForestAnchorSaffron
Information We Collect
If you contact us about corporate flower arrangements or gifting services, we gather information you voluntarily share. This may include your name, business name, email address, phone number, delivery addresses, and any specific requirements for your floral needs. We also collect payment details when you place orders, though they are processed securely through our payment partners.
For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us tailor our service to fit your business needs.
Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve site performance and to understand how clients discover our services.
How We Use Your Information
We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.
We also use information to improve our services and the overall website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can serve the business community in United Kingdom more effectively.
Information Sharing and Disclosure
ForestAnchorSaffron respects your privacy and does not sell your personal information to third parties. We share information only when necessary to provide our services or when required by law.
We may share necessary information with trusted service partners who assist us in operating our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it solely for the services they provide to us.
We may disclose information if required by law, a court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We prioritize protecting your personal data and apply suitable technical and organizational safeguards. This includes secure data storage, encrypted communications, and restricted access to personal information within our organization.
Secure Storage
Personal data is kept in secure systems with access controls and ongoing security monitoring.
Encryption
We encrypt sensitive data transfers to safeguard information as it travels between your browser and our platforms.
Limited Access
Access is restricted to authorized staff who require the data to deliver services.
Although we deploy robust security measures, no online transmission method is perfectly secure. We continually update our security practices to defend against emerging threats.
Your Privacy Rights
You hold important rights over your personal data. Depending on applicable laws, you may be able to access, amend, erase, or limit how your data is used.
To exercise these rights, contact us via the details at the bottom of this policy. We will reply within a reasonable timeframe as required by law.
Data Retention
We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations differ by data type and purpose.
Typical Retention Periods:
- Customer contact and order information: roughly three years after last service interaction
- Payment transaction records: about seven years for tax and accounting requirements
- Website analytics data: around twenty-six months for service improvement analysis
- Marketing communication preferences: until you unsubscribe or about two years of inactivity
Cookies and Website Tracking
Our site uses cookies and similar technologies to enhance your browsing experience and understand how visitors use our site. Cookies help us remember your preferences and evaluate site performance.
You can adjust cookie settings in your browser. However, turning off certain cookies may impact how the site functions. For detailed information about our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our site may include links to third-party websites or services. This privacy policy covers only ForestAnchorSaffron and our site. We are not responsible for the privacy practices of external sites.
We recommend reviewing the privacy policies of any third-party sites you access through links on our site.
Policy Updates
We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will adjust the "Last Updated" date displayed at the top of this policy.
We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us.
Contact Us About Privacy
ForestAnchorSaffron Privacy Team
43 Bedford Street, Westminster, London
London, United Kingdom WC2E 9HA
Email: info@forestanchorsaffron.bond
Phone: +44 20 7946 0958
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as you can about your request. We strive to respond to all privacy requests within several business days.